Kalloway & Thayer Systems operates strictly as a data processor for our enterprise clients. We do not purchase, sell, broker, or retain consumer data for external marketing purposes. Our middleware functions exclusively as an asynchronous transit layer between inbound lead sources and the client's destination CRM.
Inbound payloads—including personally identifiable information (PII) such as customer names, phone numbers, and geographical data—intercepted from third-party aggregators and webhooks are processed exclusively in-memory. Data is sanitized, formatted to strict E.164 telecommunication standards, and routed to the client’s designated CRM endpoint in real-time. We maintain a strict zero-data-at-rest policy. No PII is permanently stored in our active databases after successful CRM injection.
Malformed payloads that fail rigid CRM schema validation are temporarily held in an encrypted, isolated review queue solely for the purpose of client audit and manual routing resolution. These quarantined payloads are automatically purged from our servers on a rolling 7-day cycle to minimize data liability.
All payload transit is secured via industry-standard HTTPS/TLS protocols. Client API credentials, bearer tokens, and webhook destinations are collected via end-to-end encrypted portals and stored in isolated environment variables. Under no circumstances do we accept, process, or transmit production API keys over unencrypted email channels.